Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Norvme Ltd ("Norvme", "we", "us", or "our").

By accessing or using our logistics platform and services (the "Services"), you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

2. Description of Services

Norvme provides a logistics coordination platform designed for professionals who travel frequently and manage complex schedules, teams, and documents. Our Services include:

• Flight and travel coordination tools
• Event and schedule management
• Team collaboration features
• Document storage and sharing
• Offline access capabilities
• Automation and workflow tools

3. Account Registration

To use certain features of our Services, you must register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised access or use

You must be at least 18 years old to create an account and use our Services.

4. Subscription and Payment

4.1 Subscription Plans: Access to certain features requires a paid subscription. Subscription details, including pricing and features, are available on our website.

4.2 Billing: Subscriptions are billed in advance on a monthly or annual basis. You authorise us to charge the payment method on file for all applicable fees.

4.3 Free Trials: We may offer free trials. At the end of a trial period, your subscription will automatically convert to a paid subscription unless cancelled.

4.4 Refunds: Subscription fees are non-refundable except as required by law or as expressly stated in these Terms.

5. Acceptable Use

You agree not to use the Services to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Transmit harmful code, malware, or disruptive content
• Attempt to gain unauthorised access to our systems
• Interfere with or disrupt the Services or servers
• Collect or harvest user data without consent
• Use the Services for illegal or unauthorised purposes
• Impersonate any person or entity

6. Intellectual Property

6.1 Our Property: The Services, including all content, features, and functionality, are owned by Norvme and are protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content:You retain ownership of any data, documents, or content you upload to the Services ("Your Content"). You grant us a licence to use, store, and process Your Content solely for the purpose of providing the Services.

6.3 Feedback: Any feedback, suggestions, or ideas you provide about the Services may be used by us without obligation to you.

7. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR. By using the Services, you acknowledge that you have read and understood our Privacy Policy.

8. Service Availability

8.1 Uptime: We strive to maintain high availability of our Services. However, we do not guarantee uninterrupted access and may need to perform maintenance or updates.

8.2 Modifications: We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice where practicable.

9. Limitation of Liability

To the maximum extent permitted by law:

• The Services are provided "as is" without warranties of any kind
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim
• We are not responsible for any loss of data, profits, or business opportunities

10. Indemnification

You agree to indemnify and hold harmless Norvme, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

11. Termination

11.1 By You: You may terminate your account at any time by contacting us or using the account settings in the platform.

11.2 By Us: We may suspend or terminate your account if you violate these Terms or for any other reason with notice where practicable.

11.3 Effect: Upon termination, your right to use the Services will cease immediately. You may request export of Your Content within 30 days of termination.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms.

14. Miscellaneous

14.1 Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Norvme.

14.2 Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

14.3 Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15. Contact Information

For questions about these Terms, please contact us:

• Email: legal@norvme.com
• Postal Address: Norvme Ltd, London, United Kingdom